Contact support

Email us at support@contradic.com for any issue you cannot solve on your own. If the problem is urgent, mention it in the subject line so we can triage faster.

Best practices for an effective request

The clearer your message, the faster we can help. Include:

• A short summary of the issue and the goal you were trying to achieve
• The steps you took, in order
• The exact error message (copy/paste if possible)
• The page or feature where it happened
• A screenshot or short screen recording, if relevant

If the issue is related to a file, share the file name, format, and size.

Before writing, you can also check Troubleshooting for quick fixes.